B. K. MEMORIAL HOSPITAL

This policy establishes clear guidelines relating to employment, conduct, attendance, leave, performance, responsibilities and workplace behaviour. The hospital is committed to maintaining a professional, safe, respectful and patient focused working environment.

• Recruitment shall be based on qualifications, skills, experience and suitability.
• Employees shall provide required educational, identity and professional documents.
• Information and documents may be verified by the hospital.
• Selected employees shall receive an appointment letter containing applicable terms.

Employees shall follow the duty roster and assigned working hours. Employees must report on time, maintain regular attendance and remain available throughout duty hours. Shift changes require prior approval. Unauthorised absence, habitual late attendance or leaving duty without permission may result in appropriate action.

Leave shall be taken according to hospital leave rules. Employees should apply in advance wherever possible. Emergency or medical leave must be communicated promptly. Unapproved absence may be treated as unauthorised absence. Employees must resume duty on the approved date unless an extension is authorised.

Employees shall maintain strict confidentiality regarding patient information, medical records, hospital documents, photographs, reports, passwords and other confidential information. Such information shall not be disclosed or shared without proper authorisation.

Employees shall:

• Treat patients, relatives, visitors and colleagues with courtesy and respect.
• Maintain professional discipline and workplace behaviour.
• Follow lawful instructions of authorised supervisors.
• Protect hospital property and confidential information.
• Not engage in harassment, intimidation, violence, discrimination or abusive behaviour.

Employees shall maintain a clean, neat and professional appearance. Prescribed uniforms must be worn during duty where applicable. Hospital identification cards shall be displayed or carried as required.

All employees shall follow hospital safety procedures, infection prevention practices, emergency procedures and occupational safety requirements. Accidents, hazards and exposure incidents must be reported immediately.

Employee performance may be reviewed based on duties, attendance, conduct, quality of work, teamwork and patient service. Misconduct, serious negligence, falsification of records, theft, violence, breach of confidentiality or repeated unauthorised absence may result in appropriate disciplinary action in accordance with applicable rules.

Employees wishing to resign shall provide written notice according to their appointment terms. Before separation, employees must complete required handover and return hospital property, documents, identification cards, equipment and other institutional assets.

Employees shall comply with hospital policies, departmental procedures and lawful instructions. The hospital may revise this policy when necessary. This policy shall not override applicable statutory or legal requirements.